Thank you for choosing to order a custom handmade item! Please take a moment to read through the following guidelines to ensure we are both clear and happy throughout the process.

 

 Handmade Takes Time
Each piece is lovingly handcrafted, and quality work takes time. Turnaround times will vary depending on the size, complexity, and number of items ordered. Please be patient—I promise it will be worth the wait!

 

Order Details Are Important
When placing an order, you must include the following details:

• Wool Type: (e.g., merino, acrylic, cotton, blended yarns, etc.)

• Texture Preference: (e.g., soft, chunky, delicate, fluffy, etc.)

• Item Type: (e.g., jumper, scarf, hat, blanket, socks, etc.)

• Size: (e.g., small, medium, large, custom measurements if necessary)

• Quantity: How many items would you like made?

 

Clear Communication = Smooth Orders
Incomplete information can cause delays. Please provide all details at the time of your request so I can start your project promptly.

 

Payment Info:

• A 50% deposit is required before I begin your order.

• The remaining 50% must be paid once your item is finished before shipping.

• Work will only start once the deposit is received!

 

Timeframes
After confirming all order details, I will provide an estimated completion time. Larger or more complex orders will naturally take longer.

 

Custom = Unique
Please remember that each item is handmade and unique. Slight variations are part of the charm and beauty of handcrafted items!